Privacy Policy

📄 How We Protect Your Data – By Mezo

Last updated: July 25, 2025

At By Mezo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

🔹 1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, shipping and billing address, phone number

  • Payment details (processed securely via Shopify Payments or third-party providers)

  • Browsing behavior on our website (via cookies and analytics tools)

🔹 2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your order or customer service inquiries

  • Send promotional emails (only if you opt in)

  • Improve our website and user experience

🔹 3. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Shopify, to power our online store

  • Payment gateways and shipping providers, to process and deliver your order

  • Legal authorities, if required by law

🔹 4. Cookies

Our website uses cookies to improve your browsing experience, understand how users interact with the site, and optimize performance. You can manage your cookie preferences through your browser settings.

🔹 5. Your Rights

If you are a resident of Canada or the EU, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for data processing (where applicable)

To exercise these rights, contact us at team@bymezo.com.

🔹 6. Data Security

We follow industry best practices to protect your personal information and ensure it is not lost, misused, accessed, disclosed, or altered.

🔹 7. Third-Party Services

Some third-party providers (e.g., payment gateways, analytics tools) may have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.

🔹 8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

🔹 9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 team@bymezo.com